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Frequently asked questions

Amazing Relay works inside the Amazon Relay Load Board. Start with an Amazon saved search that already returns the type of loads you want.

  1. Open the saved search you want to use.
  2. Set your Amazing Relay load filters. Leave a field empty when you do not want that filter to apply.
  3. Select Monitoring for your first run. Monitoring finds matching loads and lets you decide what to book.
  4. Choose a refresh speed and any alerts you want to use.
  5. Press START.
Amazing Relay controls and load filters inside the Amazon Relay Load Board
Controls, search status, and load filters stay together on the Load Board.

While the search is active, Amazing Relay refreshes the current saved search and evaluates new loads against your filters. When a load matches, Monitoring stops the search, displays the load, and alerts you according to your settings.

Use Clear filters to remove load filters without resetting Mode, Refresh speed, or Alarm.

Monitoring and Autobook

Monitoring finds matching loads and alerts you. You review the result and choose what to book.

Autobook automatically attempts to book the matching load with the highest total payout. When several loads match in the same response, total payout—not list order—determines which one is attempted first.

If a selected load is no longer available, Amazing Relay marks it Missed and continues searching. A real booking error is shown as Booking failed. After a successful booking, the search stops and the alarm is activated.

Autobook always uses the Repeat alarm mode because it can act without another click. Press STOP ALARM or start a new search to stop a currently playing alarm.

Amazing Relay Search mode menu with Monitoring and Autobook choices
Monitoring alerts you; Autobook attempts to book the highest-payout matching load.

Refresh speed sets the target maximum for one tab, not a guaranteed refresh rate. Paid plans can select up to 2.50 requests per second; the Free plan is limited to 0.25 requests per second.

This tab shows the measured speed of the current Amazing Relay search. All tabs shows the combined speed of all active Amazing Relay searches in the current Chrome profile. We recommend keeping the combined rate at or below 2.70 requests per second.

Amazing Relay Refresh speed menu with target rates and All tabs status
The selected target and combined All tabs status are visible in one menu.

Actual speed may be lower because it depends on internet latency, Amazon Relay response time, the number and complexity of loads returned, and processing time. A lower actual value is normal and does not mean the speed setting is broken.

Manual Amazon refreshes and the final refresh after STOP are not included in This tab or All tabs. These counters measure Amazing Relay search activity, not every request made by the page.

Begin search at and Stop search at

Use these fields to schedule the current Chrome tab to start or stop searching. They use the computer’s local clock, not the time zone selected for pickup filters.

Amazing Relay filters are applied after Amazon returns the current list of loads. They do not reduce the number of loads Amazon sends to the browser.

Payout, rate, distance, and stops

  • Payout min requires at least the entered total payout.
  • Base Rate requires at least the entered base rate per loaded mile.
  • Miles min/max sets an inclusive total-distance range.
  • Deadhead min/max sets an inclusive rounded deadhead-mile range.
  • Max stops — One Way / Round Trip sets separate inclusive stop limits. Do not show excludes that trip type.
  • Blocks can include or exclude block loads.
Filled Amazing Relay deadhead and stop-count filters
Deadhead and stop limits use the same compact filter grid.

Base rate per mile

Base rate per mile shows the payout per loaded mile after fuel and toll surcharges are removed: (total payout − fuel surcharge − toll surcharge) ÷ loaded miles.

Example: A 100-mile load pays $1,000, including $40 fuel and $300 toll reimbursement. Its base rate is (1000 − 40 − 300) ÷ 100 = $6.60 per mile.

Filled Amazing Relay Base Rate, Miles, and Team miles filters
Base Rate and distance limits are entered directly in the Load Board.

Coefficient ($ per hour) and Deadhead Miles Coefficient

Coefficient ($ per hour) estimates base payout per working hour. Amazing Relay estimates time as (30 minutes × stop count + loaded miles + adjusted deadhead) ÷ 60, then divides base payout by those estimated hours. This is a comparison tool, not a promise of actual hourly revenue.

Deadhead Miles Coefficient estimates travel time to pickup in minutes per rounded deadhead mile. A load must leave enough lead time for both deadhead and Min. stem time: pickup lead − (rounded deadhead × coefficient) − Min. stem time.

Min. stem time

Min. stem time reserves minutes between booking and the time you can start driving. Amazing Relay adds it to the Deadhead Miles Coefficient requirement. If the original pickup is too early but the load has a later eligible Amazon slot, flexible pickup processing may use that slot.

Filled Amazing Relay Min stem time and Deadhead miles coefficient filters
Stem time and deadhead coefficient work together on pickup lead time.

Pickup date range and Pickup within

Start date min sets the earliest allowed pickup. Start date/time max sets the latest allowed pickup. They filter pickup time, not Amazon’s delivery/end time.

Classic Pickup within accepts loads inside the selected rolling window. Smart uses whichever limit is later: Start date/time max or current time + Pickup within.

Example 1: The current time is 02:00, Start date/time max is 05:00, and Pickup within is 2 hours. The rolling limit is 04:00, so Smart keeps 05:00. At 03:01, the rolling limit becomes 05:01 and Smart begins moving the effective maximum forward one minute per minute.

Example 2: The current time is 02:00, Start date/time max is 05:00, and Pickup within is 4 hours. The rolling limit is already 06:00, so Smart immediately uses 06:00 and continues moving it forward with the current time.

Filled Amazing Relay pickup date range and Pickup within filters
A pickup range combined with Smart Pickup within.

Team miles and Ignore TI miles

Team miles max applies only to loads Amazon marks as TEAM. With Ignore TI miles enabled, Miles and Team miles do not reject loads Amazing Relay identifies as empty/TI loads.

Decrease max miles

Decrease max miles reduces the Amazing Relay Miles max value by one mile per minute after the selected computer-local start time. It does not change Amazon’s native Max miles filter.

Filled Amazing Relay Miles, Team miles, and Decrease max miles filters
Team miles and the scheduled Decrease max miles control.

Amazon locations only, railroads, and recovery loads

Amazing Relay marks recognized third-party locations with <<3-P>>. Amazon locations only rejects a load when any stop is classified as third-party. No Railroads rejects identified railroad-terminal loads. No recovery <<ITR>> loads rejects recovery loads marked by Amazing Relay as <<ITR>>.

Disruption-free and Empties

Amazing Relay visually identifies disruption-free equipment and empty trailers or containers on supported one-way trips with one load. Use Disruption-free Only or Empties Only to limit results to one category.

Filled Amazing Relay Load options filters
Load options cover railroad, empty, disruption-free, recovery, and third-party-location rules.

States and locations

Pickup fields apply to the first stop. Destination fields apply to the final stop. Include fields require a match; exclude fields reject a match. Exclude all stops also applies the destination exclusion list to intermediate stops. Presets and individual values are expanded into one deduplicated list before filtering.

Check these fields carefully. State and location rules can conflict—for example, Destination state: NY together with Destination state exclude: NY. Amazing Relay intentionally does not block every conflicting combination. Include, exclude, first-stop, last-stop, all-stop, preset, state, and location rules can overlap in many valid or invalid ways, and some useful configurations are deliberately very precise. If a search returns no loads, review these fields for overlapping requirements first.

Example — final stop only: A load runs NJ → NY → NJ and NY is in Destination state exclude. With Exclude all stops disabled, this state rule accepts the load because its final stop is NJ.

Example — every downstream stop: A load runs IL → MI → OH → IL and OH is in Destination state exclude. With Exclude all stops enabled, this state rule rejects the load because an intermediate stop is in OH.

Filled Amazing Relay state and location filters with non-overlapping include and exclude values
The example keeps include and exclude values separate; review your own combinations for overlaps.

Filter presets

Create reusable state or location groups in Extension icon → Options → Filter presets. The two preset types stay separate: state presets appear only in state fields and location presets only in location fields. On the Load Board, one preset is shown as one colored pill; Amazing Relay expands it into the saved values and deduplicates the combined list before filtering.

One States preset and one Locations preset in Amazing Relay Options
States and Locations presets remain separate and use their matching pill colors.

Preset changes save automatically. Reload the Amazon Relay Load Board after editing presets so the open page receives the updated list.

Fastbook

Fastbook replaces Amazon’s standard Book button with a one-click booking action. Use it only when you are comfortable booking directly from the load card. It is not recommended for touchscreens.

Some loads have multiple pickup times that Amazon allows you to select. Amazing Relay uses Amazon’s available pickup slots instead of inventing arbitrary times inside the displayed pickup window.

Move pickup time manually

The round plus button in the load row advances the load to its next available Amazon pickup slot. NEXT PICKUP inside the expanded card uses the same action, and both controls stay synchronized.

Changing the slot updates pickup and delivery through Amazon’s native selection behavior and recalculates PU in.

Flexible pickup controls in load rows and the expanded Amazon Relay load card
The row action and expanded-card action use the same Amazon pickup slots.

Use a later slot during search

During START, Amazing Relay checks the original pickup first. If it does not qualify, Amazing Relay can choose the nearest later Amazon slot that passes Pickup date range, Pickup within, Min. stem time, and Deadhead Miles Coefficient.

The selected slot becomes the effective pickup used by the normal filter and Autobook pipeline. Pickup, delivery, and PU in update together.

Alerts are active only while Amazing Relay search is running. The notification area at the top of the Load Board shows found, missed, booked, price, Demand Chat, settings, protection, and error messages. Use More to review the list.

Alarm

Once plays one sound when a matching load is found. Repeat keeps playing until you press STOP ALARM or start a new search. Autobook always uses Repeat; Monitoring can use either mode.

Amazing Relay Alarm sound menu with Once and Repeat choices
Choose whether the found-load alarm plays once or repeats.

Price monitoring

Choose a threshold of 2%, 5%, 10%, 25%, 40%, 75%, 100%, 150%, or 200%. Notify adds a notification and plays a short sound. Silent adds the notification without sound.

Amazing Relay Price increase alerts menu with notification modes and percentage thresholds
Price monitoring combines a notification mode with a percentage threshold.

Price monitoring does not stop the search by itself. The load still has to pass normal filters before it can become a Monitoring result or Autobook candidate.

Demand Chat monitoring

Demand Chat monitoring alerts you when chat becomes available for a load during START. Notify plays a short sound; Silent does not. Chat availability does not stop search and does not make a load an Autobook candidate.

Amazing Relay Demand Chat alerts menu with Notify and Silent choices
Demand Chat monitoring can notify with sound or remain silent.

Open the Amazing Relay extension menu Amazing Relay extension icon, choose Options, then select Settings. Options save automatically. Reload an already-open Amazon Relay Load Board after changing them so the page receives the new settings.

Time zone and licence key

Use Activation key only when a key was supplied through the subscription or support flow. The selected time zone controls how Amazing Relay interprets Start date min and Start date/time max. EST/EDT, CST/CDT, MST/MDT, and PST/PDT account for seasonal clock changes. Pickup within is a relative duration; Smart mode evaluates that duration together with Start date/time max.

Begin search at, Stop search at, and Decrease max miles use the computer’s local clock instead.

Complete Amazing Relay Settings page
Settings groups time and licence data, native Amazon page controls, and optional Amazing Relay features.

Amazon page controls

These options control the native Amazon Relay page around Amazing Relay:

  • Enable native similar and promoted loads keeps Amazon’s native suggestions available.
  • Enable native notifications pop-up allows Amazon’s native notification panel.
  • Hide native action buttons on page load removes the native filter action buttons Amazing Relay normally replaces.
  • Hide native left menu on page load closes Amazon’s sidebar when the page starts.
  • Hide native information pop-ups on page load dismisses Amazon’s informational banner or pop-up.
  • Hide native “Recommended”, “Search” and “Post A Truck” tabs on page load removes that native navigation row.
  • Remove ZIP codes from all locations in the search results keeps the location labels while hiding their ZIP-code suffixes.

Amazing Relay features

  • Replace 3rd party location names with <<3-P>> masks recognized third-party names in displayed loads.
  • Enable Min. stem time shows that filter on the Load Board. It affects matching only after a value is entered.
  • Enable Deadhead Miles Coefficient shows that pickup-lead filter. It affects matching only after a coefficient is selected.
  • Enable Decrease max miles shows its scheduled control. It works only when Amazing Relay Miles max is also set.
  • Enable Fastbook buttons changes the normal Book controls to Amazing Relay’s one-click Fastbook interaction.

The first group cleans up native page elements. The second group controls Amazing Relay presentation, filter availability, or booking-button behavior; Fastbook changes the interaction rather than merely changing appearance.

Actual refresh speed is below the selected speed

This is normal. The selected value is a target maximum; actual throughput depends on internet latency, Amazon response time, and the amount of load data being processed.

Protected search stopped

Changing the Amazon saved-search tab or active search request during START safely stops Amazing Relay so it cannot continue against the wrong query. Review the selected search and press START again.

Search errors and throttling

Amazing Relay stops after repeated request failures. Common causes include an unstable connection, a page that needs a manual reload, an expired session, or Amazon throttling.

If Amazon throttles the account, stop Amazing Relay in every active tab and wait at least 30 minutes before starting again.

A load does not appear after START

  1. Review payout, rate, distance, stops, and state/location filters.
  2. Reload the Load Board if state or location presets were edited in Options.
  3. Confirm that the original pickup or a later Amazon slot fits every pickup requirement.
  4. Check the status area for a protected-search stop, request error, or throttling message.
Amazing Relay ignored-load explanation below Estimated Payout in the expanded load card
Open the load and scroll below Estimated Payout. The Amazing Relay section shows the load value and the requirement it missed.
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